Craftsmanship Warranty
A Craftsmanship Warranty That Adds Confidence After the Project Is Done
Design Scapes backs its work with defined coverage categories, scheduled follow-up check-ups, and a clear support path when something needs attention.
What This Page Is For
What Support Looks Like After Installation
Homeowners should know what support looks like after installation, not just during the sale. This page explains the major warranty categories in homeowner-friendly language while making clear that final contract terms still govern the actual coverage.
Coverage at a Glance
Plant Material: 3 months
Irrigation Systems: 1 year
Structures & Hardscaping: 3 years
Artificial Turf: 3 years
Low-Voltage Lighting: 1 year
Coverage Details
Coverage Summary by Category
Each category is summarized here for readability. The signed project agreement and final contract terms still govern the formal scope of coverage.
3
Months
Plant Material
3-month coverage on flowers, shrubs, and trees installed by Design Scapes, subject to approved irrigation and homeowner care requirements.
1
Year
Irrigation Systems
1-year coverage on parts and labor for sprinklers and drip systems installed by Design Scapes, excluding unauthorized adjustments or physical damage.
3
Years
Structures & Hardscaping
3-year coverage on installed structures and hardscaping for structural integrity under normal intended use, subject to the defined exclusions.
3
Years
Artificial Turf
3-year coverage on installed synthetic grass products purchased through and installed by Design Scapes, excluding homeowner-caused physical damage.
1
Year
Low-Voltage Lighting
1-year coverage on installed outdoor lighting systems, excluding normal bulb replacement and homeowner-caused damage.
Scheduled Follow-Ups
Check-Ups That Make the Warranty Feel Active
Design Scapes follows up at 3 weeks, 3 months, and 9 months to review how the installed work is settling, performing, and holding up in real use. These scheduled check-ups make the warranty feel active, organized, and easier for homeowners to rely on.
3
Initial Check-Up
Early review of how the installed work is settling into the site — catching anything that needs attention before it becomes a larger issue.
3
Settling Review
Review of how surfaces, irrigation, planting, and structures are performing through the first season of real use.
9
Long-Term Review
Final scheduled check-up covering how the whole installation has held up across different seasonal conditions and everyday use.
Important to Know
Exclusions & Homeowner Responsibilities
These points are included here to be clear upfront, not buried in the fine print. Understanding them helps homeowners protect their coverage.
Coverage depends on proper use and normal conditions — not abnormal wear, neglect, or unintended use.
Unauthorized changes to installed systems can void coverage for the affected components.
Physical damage caused by the homeowner or third parties is not covered under the warranty.
Plant material coverage depends on approved irrigation being in place and homeowner care guidance being followed.
Past-due invoices or unpaid balances can suspend warranty support until the account is current.
This page is a plain-language summary. The signed project agreement and final contract documents still govern the formal scope of all coverage terms.
Getting Help
How to Request Warranty Support
If something needs attention, contact Design Scapes with your name, project address, a short description of the issue, and clear photos when helpful. The team can then review the concern, confirm whether it falls under the warranty terms, and outline the next step.
1
Gather your name and project address so the team can locate your project quickly.
2
Write a short description of the issue — what you’re seeing, where it is, and when it started.
3
Include clear photos when helpful — they help the team assess the concern before a site visit.
4
Submit via the contact form or call directly — the team will confirm coverage and outline the next step.
Learn More
Want to understand how Design Scapes protects the work after installation? Let's talk through the process and what support looks like.
Common Questions
Warranty FAQ
Questions about coverage, check-ups, or the support process? The team is happy to walk through what post-installation support looks like before you commit.
What does the craftsmanship warranty page explain?
It explains the major workmanship-coverage categories, the support structure after installation, and how Design Scapes handles follow-up in a more homeowner-readable way.
Do you really do warranty check-ups after the project?
Yes. Scheduled check-ups at 3 weeks, 3 months, and 9 months reinforce the support promise and help catch issues appropriately.
Does this page replace the signed project agreement?
No. The warranty page is a clearer public explanation, but the signed project documents still govern the formal scope and terms.
What should a homeowner do if something needs attention?
Contact Design Scapes with your name, project address, a short description of the issue, and clear photos when helpful so the team can review the clearest next step.
Are exclusions and homeowner responsibilities still important?
Yes. The page makes those responsibilities and exclusions visible and plain instead of hiding them behind vague language.
What is the next step if I want to understand the support process before hiring?
Schedule a Design Consultation so the team can walk through the process, expectations, and how post-installation support works.